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The Crisis Residential Association exists to support the operational and clinical functions of Crisis Residential programs around the world. Rooted in the values of empathy, recovery, and continuous improvement, the association seeks to connect providers with the best ideas in behavioral health treatment to transform the way people receive mental health care.



Crisis Residential services go by many different names (Crisis Residential Unit, Crisis Stabilization Unit, Crisis Respite, etc.), but refer to a short-term, community-based, homelike setting with multi-day lengths of stay, often serving as a step-down from, or alternative to, psychiatric hospitalization.


The Crisis Residential Association began as a network of crisis facilities who came together to learn and write about current practices happening in facilities around the world. Crisis residential facility directors and managers shared their experiences through stories, examples, data, and current practices that have improved the experiences of those they serve. 

In 2018 a core group from the network met at the inaugural conference and decided to officially form the Crisis Residential Association to further their passion for providing the best possible services and advocating for expanded use of crisis residential services.


Travis Atkinson, MS, LPC



TBD Solutions LLC (MI)

Travis has worked in the behavioral health field for the past 15 years. A fierce advocate for efficient, equitable, and cost-effective emergency psychiatric care, Travis has partnered with providers and payers across the country to find meaningful solutions to some of health care’s most challenging issues. Travis has sought out opportunities to infuse mental health treatment and music, bringing musical self-expression groups into psychiatric hospitals and crisis facilities. A native Michigander, Travis enjoys writing and performing music, coaching his daughters’ basketball teams, attending concerts, and stacking pills in the original Nintendo's Dr. Mario. He has traveled to 47 of the 50 states, and he hopes to one day perfect the two-fingered whistle. Travis received his BS in Psychology from the University of Michigan, and his MS in Human Services/Counseling from National-Louis University. He lives in Grand Rapids, MI, with his wife and three daughters.

Alexandria Thomas


Manager, Wellness and Recovery Center

Neighborhood Properties (OH)

Alexandria Thomas is the Manager of the Wellness and Recovery Center (WRC) at Neighborhood Properties, the state of Ohio's first peer run mental health respite care center. As a Cleveland native, Alex is a graduate of the University of Toledo and has chosen to call Toledo home for the last 9 years where she has dedicated her life to community mental health and the needs of others. Currently, WRC employs up to 20 peers who use their own life experiences to help community members overcome challenges while reducing the need to emergency psychiatric and substance use services. Under Alex’s management, the WRC staff perform at a 96% satisfaction rate with guests who have described their stay as “relaxing” and “refreshing” amongst other things. The WRC was also the recipient of the 2019 Innovation and Excellence award provided by The Greater Toledo Community Foundation and The Andersons. However, when Alex is not working or volunteering in the community, you will likely find her at home where she lives with her Fiancé Thomas, her two dogs Sonni and Petey, and her cat better known as “Kitty”.

Marty Purdy, MA, LPAT
Training & Education Committee Co-Chair

Director of Substance Abuse Services
Seven Counties (KY)

As the Director of Child Crisis Services for Centerstone in Louisville, KY, Marty oversees an array of intensive outpatient, mobile crisis, crisis in-home and school based, and residential crisis stabilization services. Marty has over 26 years of clinical experience with over 23 years focused in the delivery and administration of crisis services. The programs overseen by Marty divert 98% of the clients they serve from higher, more restrictive, levels of care. Marty attributes a great deal of this success to the retention of strong, well trained, mission driven staff. Marty enjoys playing music in a cover band on the weekends, hanging out with his family, and working in his woodshop in his free time.

Tracy Abzug
​Board Member

Practice Administrator of Crisis Residential Services

Integral Care (TX)

Tracy has over 13 years of experience working in the behavioral health field. She has worked in several settings including an inpatient psychiatric hospital, outpatient community-based, and emergency departments. This experience has provided Tracy an opportunity to see the behavioral healthcare system from different vantage points and understand how important crisis residential programs are in the crisis continuum. Tracy oversees the Crisis Residential programs at Integral Care, the local mental health authority in Austin, TX, which includes Extended Observation Unit, Crisis Residential, Crisis Respite, and Outpatient Competency Restoration programs.

​Tracy’s professional interests are in serious mental illness, psychiatric crisis intervention, systemic influence, and innovation. She conducted a poster presentation at the National Council on Behavioral Health in 2016 and was interviewed and published by Mental Health News Weekly on innovative leadership. In 2017, she helped oversee the development and launch of Austin’s first and only non-hospital bed-based residential program that treats people who are involuntarily admitted. In 2020, Tracy supported the work of a local economist who completed an economic evaluation of one of Integral Care’s 16-bed residential programs and then co-authored a paper titled “Economic Evaluation of a Crisis Residential Program” in Psychiatric Services. Tracy is also a Certified Clinical Aromatherapist and Certified Acudetox Specialist. When not working, Tracy enjoys learning new crafts and hobbies and spending time outdoors listening to live music with her son.  

Ranya Hasan, LCPC, NCC

Vice President

University of Illinois

Ranya has over 10 years of behavioral health experience and leads efforts of bringing collaborative administrations to the table to holistically think-tank to aid the advancement of mental health care. Ranya is triple certified as a Licensed Clinical Professional Counselor, International Certified Advanced Addiction & Drug Counselor, and National Board-Certified Counselor. She previously oversaw Rosecrance’s Crisis Residential Center, Adult Crisis Team, Mobile Crisis Response Team, Crisis Line, and Community Support Teams in Central Illinois. Currently, Ranya works on behavioral intervention efforts with the University of Illinois at Urbana-Champaign as an Assistant Dean of Students in the Office of the Dean of Students and on the Mental Health Team for the Champaign County Sheriff’s Office. Through partnering with hospitals, law enforcement jurisdictions, schools, correctional facilities, and rehabilitation providers she works to create meaningful impact that will help reduce instances of crisis and recidivism.  Ranya specializes in building and retaining teams that are equipped with clinical knowledge, environmental support, and evidence-based approaches with intentional focus on multiculturalism to meet the needs of communities. In her free time, Ranya domestically and internationally volunteers to provide resource for equity causes, first-generation mentorship, and community development initiatives. Ranya is a self-taught renowned chef of her own kitchen at home and enjoys training to meet personal fitness goals for fun in her free time.

Dan Maccia, Psy.D.

Conference Committee Co-Chair

Vice President of Residential Services

Community Research Foundation (CA)

Dan Maccia, Psy.D. is a California Licensed Clinical Psychologist and Vice President of Residential Services at Community Research Foundation (CRF) located in San Diego. In this role, he oversees an integrated system of seven regionally located, research-vetted, crisis residential programs called Short Term Acute Residential Treatment (START). Dan was introduced to the crisis residential model and the CRF START programs as a practicum student while completing his Doctorate degree.  He quickly recognized the impact these programs had on individuals experiencing a behavioral health crisis, accepted a direct service position following his practicum, and then quickly worked his way into crisis residential management.  Today, Dan has over 19 years of experience working in crisis residential services and has dedicated his career to this important level of care.  He has presented both locally, statewide, and nationally on the START program model.

Kristopher Thompson, LCSW
Membership Committee Chair
Associate Executive Director Crisis Services

Lenape Valley Foundation (PA)

 Kris is passionate about partnering with community members to reduce barriers that limit access to help, including discrimination and prejudice, and providing life-saving resources that can bring healing and improved quality of life. Kris is in his 19th year of service at Lenape Valley Foundation. Kris has spent the last 12 years leading crisis service. He has a back ground in residential treatment and individual/group therapy, is a certified QPR trainer, and graduated from the Zero Suicide Academy in 2014. In 2018, Kris was nominated as a tri-chair of the Bucks County Suicide Prevention Task Force. He currently serve on the Board of Trustees for United Friends School and provide leadership for the committee on Quaker Life at United Friends School. He has  a BA in Psychology from Temple University and a Masters in Social Work from Marywood University School of Social Work. Kris loves to spend time raising his three beautiful children ranging in ages 6, 14, and 22 alongside his wife Janet Thompson who is also a Social Worker. As an outdoor enthusiast, Kris enjoys activities such as fly fishing, camping, hiking, running, and lake kayaking. Kris is known to drop everything to fit a show in or cast my flyrod!

Peter Hilen, LMFT
Board Member

Telecare (CA)

Peter Hilen, LMFT has worked in the field of behavioral health for 15 years. After graduating in 2005 with a Master’s in Marriage and Family Therapy from Alliant International University, Peter began working in the field of adolescent and adult substance abuse case management, family therapy, and individual therapy at Chapman Medical Center. In 2007 Peter joined Saddleback College in the Health and Human Services department teaching the Crisis Intervention and Practicum Site seminar. From 2007 to 2012 Peter managed a variety of program types including inpatient Substance Abuse, Outpatient Substances Abuse, Inpatient Geriatric Psychiatric, and Adult Crisis Residential Programs. Peter currently chairs the Telecare Residential Standardization Group and has assisted in the start-up of several newly established Crisis Residential Programs in Contra Costa County, Orange County, Riverside County, and San Bernardino County. Peter has participated on several community and privately held corporate boards such as the Salvation Army in Los Angeles, the Orange County Substance Abuse Network, and the A.F. Gilmore Company in Los Angeles. Since 2012 Peter has been the Program Administrator for The Telecare Treehouse Central location in Orange County. Peter Lives with his wife and 3 children in Orange County and is an avid hockey fan.

Jaime Brewer, MA, LPC, CCI


Clinical Senior Manager

Community Reach Center (CO)

Jaime Brewer has been working in the field of behavioral health since 2010. She is currently a Clinical Senior Manager at Community Reach Center in Westminster, CO in the Acute Services division. Jaime received her Bachelor of Art’s in Psychology from Colorado College and her Master’s in International Disaster Psychology from the University of Denver, Graduate School of Professional Psychology. Jaime’s passion for helping others led her to the crisis behavioral health field. Jaime has provided services to refugees in Denver, created a community mental health training program with The Carter Center in Liberia, Africa, provided in-home therapy services to kids and teens at risk of being removed from the home, and most recently has provided leadership at various levels for Crisis and Emergency Behavioral Health Services. Jaime balances her work and home life with her husband, two young kids, and two dogs by taking walks with her family, enjoying movies, reading and relaxing at home. 

Carrie Wirick, LPCC- S LICDC - CS
Conference Committee Co-Chair

Director of Community and Crisis Residential Services
​Netcare Access (OH)

Carrie has thirty years in the mental health and substance abuse treatment field. She has been involved in the Crisis Residential Association from the beginning, and is on the board. She got her Master’s degree in Rehabilitation Counseling from Bowling Green State University, and her post graduate studies at the University of Dayton. Carrie is a Licensed Professional Clinical Counselor and a Licensed Independent Chemical Dependency Counselor in the state of Ohio. She has worked as a substance abuse and mental health counselor in community mental health, hospitals, private practice, managed care, and crisis centers. She has been in management for over 21 years. In her current work, she directs two Crisis Residential units, a high volume Crisis Hotline and Homeless Hotline, and a community trauma support mobile team, as well as maintaining a private practice. If you ask her, she see her job in mental health management is “Making it easy for staff to do the right thing.” Every day, she loves helping people, and through her work in management, she loves helping people help people. No stranger to challenges, she lives in Delaware, Ohio, in a 150 year old house, with her husband and a rambunctious chocolate lab. She is an established, knowledgeable, and engaging trainer in mental health and substance abuse topics.

Elan Javanfard, LMFT
Board Member
Division Director of Crisis Residential & Substance Services
Didi Hirsh Mental Health Services (CA)

Elan Javanfard is a Psychotherapist (LMFT # 87054) who specializes in reintegrating the whole self, by utilizing present focused methods of discovery and coping. Mr. Javanfard is the Division Director of Crisis Residential & Substance Services at Didi Hirsch Mental Health Services located in Los Angeles County, California. In his role he oversees 24 crisis residential beds and 40 substance recovery beds with clients experiencing diverse mental health and substance issues, with goals of crisis stabilization and hospital diversion. He also serves as an adjunct professor at Pepperdine University’s Graduate School of Education & Psychology.  

Heather Honaker
Board Member

Heather Honaker, LPC, NCC, CRC, is a Licensed Professional Counselor and the Coordinator of Crisis Stabilization Services at the Rappahannock Area Community Services Board in Fredericksburg, Virginia. Heather received her BS in Psychology and MS in Mental Health and Rehabilitation Counseling from Virginia Commonwealth University. With eight years of experience in the behavioral health field, Heather has served a diverse population of individuals with a focus on meeting the needs of those experiencing a psychiatric crisis. In her current role, Heather navigates the changing landscape of crisis services in the state of Virginia through research, advocacy, and networking with fellow crisis service providers to deliver high quality, dignified crisis stabilization services. Heather enjoys spending time with her growing family, traveling to find the world’s best donuts and trying out unique hobbies, like goat yoga.​

Crisis Residential Association is a 501(c)3 non-profit organization.

E-Mail Us:

PO Box 150541

Grand Rapids
MI, 49525

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