Wednesday, October 14 |
Thursday, October 15th |
*PLEASE NOTE - all times are listed in Pacific Time
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7:00am
Virtual Help Desk Opens 8:00am Welcome & Keynote Speaker Dr. Margie Balfour, MD, Ph.D. Chief of Quality & Clinical Innovation Connections Health Solutions 9:15am Concurrent Breakout Sessions Session 1: Integrating Treatment for Crisis Residential Teams: Co-Occurring Models to Help Prepare Teams, Support Residents, and Navigate Barriers Mallory Bouwman, Director of Crisis Services, Hope Network Abbie Sok, Director of Crisis Quality & Development, Hope Network Crisis Residential Programs are intended to provide short-term, comprehensive services to those in a mental health crisis in a more welcoming and less restrictive setting than a hospital. People frequently experience mental health crises related to mental illness and substance use concurrently, so their treatment should be designed to identify and treat both domains simultaneously. In pursuit of this goal, in May of 2020 Hope Network began piloting "Co-Occurring Enhanced" Crisis Residential services. This workshop presents their experience creating a capable and confident team in treating people with a mental health crisis, a substance use crisis, or both. It also offers a look into the barriers encountered throughout the process and the positive outcomes to date. Session 2: Partnerships and Treatment: Higher Education Avenues for Curriculum and Services Dan Maccia, VP of Residential Services, Community Research Foundation Ranya Hasan, Assistant Dean of Students, University of Illinois The partnerships forged between Crisis Residentials and higher education institutions are endlessly fruitful. The increasing reports of higher education mental health needs for diverse student populations compounded with overloaded campus counseling/health centers provide opportunities for Crisis Residentials to help through their unique treatment model and approaches. Additionally, social work and psychology students who intern at Crisis Residentials stand to gain valuable insights and experience which adds another fruitful opportunity for collaboration. This session explores how to initiate such partnerships, assess needs, and scale to meet changing needs. 10:15am Break 10:30am All for One: Effective State Behavioral Health Crisis Administration Panel Lucrece Pierre-Carr, Texas Health and Human Services Britney Rohsner, Texas Health and Human Services Jennifer Armstrong, Tennessee Department of Mental Health & Substance Abuse Services Brad Munger, Division of Mental Health & Substance Abuse Services - Wisconsin Department of Health Services While theories of effective crisis systems have been around for many years, few states have been able to develop, manage, and support a vast array of crisis services. Hear from three exceptional states that are leading the charge in crisis system administration as they share secrets to their system success that can be replicated in your state. 11:30am Chat & Chew: Coffee or Lunch Small Group Discussions Connect with your fellow attendees! This time will consist of small groups and a facilitator guiding attendees through a few thought-provoking questions. 12:00pm Break 12:15pm Concurrent Breakout Sessions Session 1: Dimensions of CAMS in Crisis Care: Theory, Research, and Practice Ethan W. Graure, The Catholic University of America David Jobes, Director, Suicide Prevention Laboratory, The Catholic University of America Orit Paytan, Woodburn Place Crisis Care Crisis Stabilization Centers offer high-intensity care for those experiencing psychological crises, while providing services at a lower cost and with a shorter average stay compared to traditional inpatient care. Crisis Stabilization Centers are typically staffed by multidisciplinary teams which may include social workers, psychiatrists, psychologists, medical staff, substance abuse counselors, and peer support specialists amongst others. Due to the important role of Crisis Stabilization Centers in the prevention of suicide as well as the range of providers in these settings, some treatment models may be better suited for crisis stabilization than others. One such treatment model that may be particularly well-suited for Crisis Stabilization settings is the Collaborative Assessment and Management of Suicidality (CAMS). CAMS is an evidence-based, suicide-specific, patient-oriented treatment framework supported by numerous empirical studies and five randomized controlled trials. Hallmarks of CAMS include empathy for the patient and an understanding of the nature of patient-identified “drivers” of their suicidality (problems that compel the patient to consider suicide). As a treatment framework, CAMS has been described as “non-denominational” in that it is not limited to a single treatment modality (e.g., CBT). This allows clinicians to, while weighing patients’ treatment needs, bring in the modalities with which they feel most competent and comfortable. As mentioned, the array of clinicians in Crisis Stabilization settings brings different backgrounds and clinical preferences, creating a clear window for the implementation and use of CAMS. The proposed presentation will offer an understanding of CAMS for use in Crisis Care from three perspectives: theory, research, and practice. Session 2: Adjusting the Sails: Transformative Supervision in Crisis Settings and Times of Crisis Travis Atkinson, Crisis Systems Consultant, TBD Solutions Elan Javanfard, Director of Residential Services, Didi Hirsch Mental Health Services While emergency behavioral health services in the United States emphasize safety and risk management, the greatest advances to these systems have come from people and communities that have valued empathy, compassion, and choice above all. From Crisis Intervention Teams to Crisis Call Centers and peer respite homes, this professional expression of love carries both risk and reward. Learn how love in the behavioral health crisis system brought us here, and how it is our best hope for the future of mental health, suicide prevention, and community wellness. 1:00pm Break 1:15pm TED Talks Getting the Story Straight about African American Suicide Victor Armstrong, Director, NC Division of Mental Health, Developmental Disabilities, Substance Abuse Services at NC Department of Health and Human Services Hearts in Minds: Why Love Will Save the Behavioral Health Crisis System Travis Atkinson, TBD Solutions 1:45pm Concurrent Breakout Sessions Session 1: What is our Worth? An Economic Evaluation Tracy Abzug, Integral Care Todd Olmstead, Ph.D., LBJ School of Public Affairs The University of Texas at Austin Those who work in Crisis Residential know the value that residential care brings. We see people transform right in front of our eyes. We also know through select data points and anecdotal evidence that residential services are of value to our larger community and system of care. However, there is limited research that empirically demonstrates the true economic impact Crisis Residential services have. This workshop will present the results of a return on investment study that analyzed cost savings to the healthcare system and to Integral Care by using a sixteen bed residential program in Austin, Texas. The economic evaluation was completed and published by Todd Olmstead, PhD, UT-Austin, LBJ School of Public Affairs, Paul Rathouz, PhD, UT-Austin, Dell Medical School, and Stephen Strakowski, MD, UT-Austin, Dell Medical School in partnership with Integral Care, the local mental health authority in Austin, Texas. Session 2: Crisis Management: Residential Settings Elan Javanfard, Didi Hirsch Mental Health Services Crisis Management is a key component of operational and functional treatment within residential settings. Participants will learn basic understanding of Crisis Theory, an overview of responding and operating behavior, and a model regarding the seven stages of crisis intervention. Participants will be challenged to provide interactive examples of crisis situations to collaborate with the participants regarding implementation. 3:30PM Board Meeting This is an open board meeting for conference attendees as well as members. |
7:00am
Virtual Help Desk Opens 8:00am Welcome & Keynote Speaker Dr. Tia Dole Chief Clinical Operations Officer, The Trevor Project 9:15am Breakout Session Partnerships Between Health Plans and Crisis Providers Johnnie Gasper, Manager, Crisis System, AZ Health Complete A behavioral health crisis system with emphasis on telephonic, in-person, and short term stabilization often provides high levels of success addressing the immediacy of crisis events. However, on-going success and stabilization are often dependent on the services provided outside of the initial incident. This workshop will provide an opportunity for health plans, community contractors, and crisis service providers to garner information on the lessons learned and programs currently in practice in the Southern Arizona behavioral health crisis system, a nationally recognized learning site for crisis services. During this session, we will explore 24/7 programing built around stabilization in the clinically appropriate, but least restrictive, environment. We will provide insight into the success of this model and split focus between Arizona Complete Health-Complete Care Plan’s role as a crisis services contractor and as a health plan. We will begin with a review of funding in Arizona and detail the contracted services along with their successes in addressing the first 24-hours of a crisis. This will be followed by a discussion concentrated on on-going care partnerships involving health plans, outpatient service providers, and behavioral health residential facilities. 10:15am Break 10:30am National Perspectives on Crisis Services Panel Richard McKeon, Chief, Suicide Prevention Branch, SAMHSA Oryx Cohen, Chief Operating Officer, National Empowerment Center Angela Kimball, National Director, NAMI Crisis services have a storied history of responding to human suffering in thoughtful and compassionate ways. In this panel discussion, leadership from national policy and advocacy organizations share their thoughts on how far we’ve come, where we’re going, and how we make sure we don’t repeat history’s mistakes. Enjoy perspectives from the Substance Abuse and Mental Health Administration (SAMHSA), the National Empowerment Center, and the National Alliance on Mental Illness (NAMI). 11:30am Round the Virtual Table Join your fellow attendees in processing the conference sessions together. Facilitated by a CRA Board member, this social time will include a few guided questions informed by the previous sessions. 12:00pm Break 12:15pm Breakout Session How can we be the most helpful? Practical Strategies for Critical Engagement in Crisis Residential Services Peter Hilen, Telecare Corporation Travis Atkinson, TBD Solutions Individuals accessing crisis residential services experience a broad variation in length of stay, with some stays as brief as 3 days and others as long as 30 days or more. Regardless of time in treatment, engaging the individual in treatment is the most important challenge facing crisis residential providers. In this session, learn the critical components of client engagement, and the data connecting hope, effectiveness, and length of treatment. 1:00pm Break 1:15pm TED Talks Cultivating Resilience in Troubling Times Elan Javanfard, Didi Hirsch Mental Health Services During a stressful few months regarding COVID-19, this is an important time to remember how to cultivate resilience. Heart Centered Leadership: The New Paradigm Christina Dupuch This TED Talk will focus on Heart Centered Leadership that creates the alignment of heart and brain. The talk will discuss the value and skills to create this alignment. By enhancing a heart-centered approach to leadership, you will learn to be more authentic and genuine by motivating others to tolerate difficult people and situations because you are respected as a real person. More importantly, participants will understand that by being heart-centered, leaders will genuinely and deeply touch the lives of others in a very different way. 1:45pm On the Cutting Edge: Emerging Ideas in Behavioral Health Care Soteria Replica Program - Jason Young, Soteria Vermont Open Dialogue - Rebecca Hatton, Open Dialogue Zero Suicide - Becky Stoll, Centerstone Trieste, Italy- Kerry Morrison, Heart Forward LA Behavioral health crisis services were built upon acts of bravery and innovation. As we continue to find ways to be most helpful, we look to other innovators and thought leaders to inform our future actions. Hear from some of the most promising ideas in behavioral health services during this rapid-fire session with a Q&A with the presenters as well. 2:30pm Award Convocations Loren R. Mosher Award Mary Ellen Copeland Award Crisis Partners Award Conference Wrap-Up Download a PDF of schedule below. 
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