Frequently Asked Questions
Can I pay for registration by check?
Yes, when you register you will be able to choose payment by credit card or invoice. If you request an invoice, we will send an invoice and ask for payment within 30 days of registration.
I have 4 or more to register from my organization. How do I get access to the discount code?
Please email erin@thirdcoast.events if you wish to register 4 or more individuals within your organization. She will send the unique $25 off discount code for you to apply to your registration.
How will I access the virtual conference?
This year’s virtual conference will be hosted through an online platform, your hub for the conference experience, home to everything from the main stage events to the networking session. The platform will open approximately one - two weeks before the conference. You’ll be able to log into the platform using the same email address you used to register. In October when we announce the opening of the platform you’ll also receive a quick guide for navigating the many exciting features the platform includes to enhance your conference connections and engagement.
Is there special software I will need to download?
No additional software or applications are needed. You will access the platform via your web browser.
Is there a mobile app I will need to download?
Yes, we will have a mobile app for the conference where you will be able to connect with attendees, create your own schedule, receive notifications, and more. Once the app has been launched, we will send an email on where to find and download the app.
Will I need an internet connection to access the conference content?
Yes, a good internet connection will be important to fully engage in the conference. It is recommended you connect via ethernet cord to your internet, but a strong WiFi signal will work, as well.
What if I don’t have internet access at home or my WiFi connection isn’t working well?
If possible, you may want to engage in the conference experience at your place of work or a venue that offers WiFi service (i.e. coffee shop) with a safe internet connection. If you have further questions or need technical assistance, please reach out to erin@thirdcoast.events.
Will I have a profile that other conference attendees can see?
Yes, you will have the ability to create an attendee profile and indicate what information you wish to share with fellow attendees.
How will I be able to connect with other attendees?
Through the attendee list and profiles, you will be able to chat one on one with other attendees within the virtual platform and see the contact information they have made available. You will also be able to connect with attendees during our networking opportunities and in any sessions that feature chat functionality or interactivity.
How can I learn more about becoming a conference?
We invite you to click here for information on becoming a conference sponsor or exhibitor.
Will sessions be recorded? Will I get access to session recordings?
Yes, most sessions will be recorded and available on-demand for six months following the conference, only for conference registrants.
Do I need to have my web cam or microphone on during conference sessions?
Some session presenters will request that you have your camera and/or microphone turned on to fully engage and interact in the session. Those requests will be indicated in advance in the session description whenever possible. Many sessions will have a “chat” and/or Q&A function to support other ways of engaging in the sessions.
Who can help me if I have a technical issue during the live conference?
If you have any technical issues during the live conference, you will be able to visit the Help Desk in the conference hub, email erin@thirdcoast.events or call 616-402-2000.
Is the conference registration unique for each person? Can I share my conference login with others?
Your registration is unique to you. You cannot share your conference log-in with others.
Yes, when you register you will be able to choose payment by credit card or invoice. If you request an invoice, we will send an invoice and ask for payment within 30 days of registration.
I have 4 or more to register from my organization. How do I get access to the discount code?
Please email erin@thirdcoast.events if you wish to register 4 or more individuals within your organization. She will send the unique $25 off discount code for you to apply to your registration.
How will I access the virtual conference?
This year’s virtual conference will be hosted through an online platform, your hub for the conference experience, home to everything from the main stage events to the networking session. The platform will open approximately one - two weeks before the conference. You’ll be able to log into the platform using the same email address you used to register. In October when we announce the opening of the platform you’ll also receive a quick guide for navigating the many exciting features the platform includes to enhance your conference connections and engagement.
Is there special software I will need to download?
No additional software or applications are needed. You will access the platform via your web browser.
Is there a mobile app I will need to download?
Yes, we will have a mobile app for the conference where you will be able to connect with attendees, create your own schedule, receive notifications, and more. Once the app has been launched, we will send an email on where to find and download the app.
Will I need an internet connection to access the conference content?
Yes, a good internet connection will be important to fully engage in the conference. It is recommended you connect via ethernet cord to your internet, but a strong WiFi signal will work, as well.
What if I don’t have internet access at home or my WiFi connection isn’t working well?
If possible, you may want to engage in the conference experience at your place of work or a venue that offers WiFi service (i.e. coffee shop) with a safe internet connection. If you have further questions or need technical assistance, please reach out to erin@thirdcoast.events.
Will I have a profile that other conference attendees can see?
Yes, you will have the ability to create an attendee profile and indicate what information you wish to share with fellow attendees.
How will I be able to connect with other attendees?
Through the attendee list and profiles, you will be able to chat one on one with other attendees within the virtual platform and see the contact information they have made available. You will also be able to connect with attendees during our networking opportunities and in any sessions that feature chat functionality or interactivity.
How can I learn more about becoming a conference?
We invite you to click here for information on becoming a conference sponsor or exhibitor.
Will sessions be recorded? Will I get access to session recordings?
Yes, most sessions will be recorded and available on-demand for six months following the conference, only for conference registrants.
Do I need to have my web cam or microphone on during conference sessions?
Some session presenters will request that you have your camera and/or microphone turned on to fully engage and interact in the session. Those requests will be indicated in advance in the session description whenever possible. Many sessions will have a “chat” and/or Q&A function to support other ways of engaging in the sessions.
Who can help me if I have a technical issue during the live conference?
If you have any technical issues during the live conference, you will be able to visit the Help Desk in the conference hub, email erin@thirdcoast.events or call 616-402-2000.
Is the conference registration unique for each person? Can I share my conference login with others?
Your registration is unique to you. You cannot share your conference log-in with others.